How NurseNotes has transformed the way HP Homecare operate
Date Published
HP Homecare have been proud providers of home care for over 25 years. They deliver premium, person-centred care across London, from 24-hour live-in support to specialist dementia care and complex clinical needs.
As their service grew, so did the operational complexity. They turned to NurseNotes to modernise their processes, gain real-time visibility across care delivery, and remove the administrative burden that comes with traditional systems.
Always be in the loop
With NurseNotes’ live note-keeping tool, care has never been easier to monitor and manage in real time.
“Having NurseNotes on my phone means I'm never out of the loop. I can even check in on our carers on a Sunday morning.” — Michele Jogee, Head of Homecare, HP Homecare
NurseNotes gives the entire team instant visibility into what’s happening on the ground. No more waiting for end-of-day updates or chasing carers for information, everything is logged live, as care happens. This allows managers to stay proactive, spot issues early, and provide better support to both carers and clients.
Medical Administration Records in one place
With NurseNotes, HP Homecare has moved away from paper MAR charts and manual processes.
All medication administration is now recorded digitally, reducing the risk of errors and ensuring complete, auditable records. Carers can log medications quickly and accurately during visits, while managers have full oversight and can review records instantly.
This not only improves safety and accountability but also saves significant time previously spent on paperwork and reconciliation.
Be CQC inspection-ready
NurseNotes allows HP Homecare to focus on what matters most: delivering exceptional care.
When it comes to inspections, everything is already organised and accessible. Care plans, risk assessments, visit notes, medication records, and client reviews are all stored securely in one place.
“By keeping all our records centrally within NurseNotes, it made our lives a million times easier when it came to inspection time.”
— Michele Jogee, Head of Homecare
No more scrambling to gather documents or fill gaps. NurseNotes ensures you are always prepared, with a clear, compliant, and comprehensive audit trail at your fingertips.
The result
By adopting NurseNotes, HP Homecare have:
● Gained real-time visibility across all care delivery
● Reduced administrative workload for both carers and managers
● Improved medication safety and record accuracy
● Streamlined their CQC inspection process
● Created a more responsive, data-driven care operation
Book a demo with our team to see how NurseNotes can transform your service.